Course Learning Objectives
Upon successful completion of this workshop, participants will be able to:
- Understand the importance of planning for project closeout from the early stages of a construction project.
- Identify key contractual, administrative, and documentation requirements necessary for successful project completion.
- Develop strategies to effectively manage closeout activities, reduce delays, and improve project turnover.
- Understand the relationship between deficiencies, substantial performance, occupancy, and total project completion.
- Identify the roles and responsibilities of owners, consultants, contractors, and subcontractors during the closeout process.
- Apply best practices for managing closeout submittals, project documentation, and owner handover requirements.
- Implement effective processes for project evaluation, lessons learned, and continuous improvement.
Course Outline
Preparing for Successful Project Closeout
Participants will learn:
- Why project closeout should begin during the pre-construction phase
- How early planning, organization, teamwork, and communication contribute to successful turnover
- Key closeout milestones and activities throughout the project lifecycle
- Strategies for avoiding common challenges that delay project completion
Managing Closeout Requirements and Documentation
Participants will learn how to:
- Identify required project closeout submittals
- Organize, manage, and submit closeout documentation efficiently
- Understand contractual requirements related to project completion
- Manage important documents, including:
- Operation and maintenance manuals
- Warranties and guarantees
- As-built drawings
- Training documentation
- Other owner turnover requirements
Quality Management and Deficiency Resolution
Participants will explore:
- The importance of managing quality throughout the construction process
- How proactive quality management reduces deficiencies at project completion
- Deficiency identification, tracking, and resolution processes
- The relationship between deficiencies, occupancy, substantial performance, and project completion
Project Turnover and Owner Handover
Participants will learn how to:
- Understand the roles and responsibilities of project stakeholders during turnover
- Prepare for an effective building turnover meeting
- Coordinate the transfer of project information to the owner
- Support a smooth transition from construction completion to owner occupancy
Achieving Final Completion and Organizational Closeout
Throughout the workshop, participants will
- Review practical closeout scenarios and challenges
- Use checklists, templates, and tools to improve project turnover.
- Identify strategies to reduce delays during the final stages of construction.
- Apply best practices to achieve efficient and successful project closeout.
Who Should Attend:
Contractors, subcontractors, owners, consultants, and allied professionals in the construction industry
Virtual Classroom Sessions: 2 sessions of 3 hours each
Gold Seal credits: 2
OR Nov. 23 & 24, 2026 Mon. & Tue. 3pm – 6:30pm ET
OR Dec. 16 & 17, 2026 Wed. & Thu. 12:30pm – 4pm ET
President, Constructing Minds Inc.
Lee Kelly, M.A.A.T.O., P.GSC. With over 30 years of construction management experience under her belt, Lee has gained extensive knowledge and a solid foundation in construction practices, processes, and procedures. Lee was recently awarded The Construction Institute of Canada (TCIC) Chancellor's Award of Excellence.