The Lean Construction Institute of Canada (LCI-C) is dedicated to transforming the building industry in Canada by changing how projects are planned, designed, managed, and constructed, in all forms of project delivery. Lean principles, when utilized in construction, can help deliver projects more efficiently, while enhancing productivity, and improving profitability throughout the construction project. Lean Construction has demonstrated its ability to minimize costs and maximize value for all project participants.

To help the Canadian building industry learn more about Lean construction, and to foster a new culture of continuous improvement in the planning, design and construction industry, LCI-C is pleased to offer The Lean Construction Education Program, developed by the Associated General Contractors of America (AGC).

This 7-Unit program will provide professionals at all levels and from all industry sectors with the ability and skills to implement Lean, and transform the way their firms do business.

Unit 7: Problem-solving Principles and Tools

This seven hour, instructor-led course that describes the Lean Problem Solving Process and illustrates how to use tools to solve problems in a lean manner.

Following this course, you will be able to:

• Define the difference between traditional and lean problem solving.
• Describe how to create a team environment to solve problems.
• Explain how to create trust to avoid problems.
• Describe Observation Walks.
• Identify root causes of problems.

Unit 7 is a full day course. Upon successful completion, participants are entitled to apply for one (1) Gold Seal credit, and can apply the completion of Unit 7 to the 7-Unit AGC Certificate of Management – Lean Construction (CM-Lean).